Channels Medical Group

Frequently asked questions

New Customers

Please complete the short online registration form. We will be in contact with you as soon as your account profile has been been created.

Accounts & Payments

Yes, go to the following secure Yoco web page: Yoco Pay. Please use your sales order number as the reference when you complete the payment form.

For EFT payments please use the below detail:

Channels Medical Solutions (Pty) Ltd
Standard Bank Branch: 051001
Account Number: 012783986

Please use the sales order as the reference number and forward proof of payment to accounts@channels.co.za

For account enquiries, please send an email to accounts@channels.co.za

Quotations & Orders

For product enquiries, please send an email to customers@channels.co.za or phone us at +27 86 111 4028

Please use the sales order as the reference number and forward proof of payment to accounts@channels.co.za

Deliveries

The standard delivery fee is R120.00 excluding VAT.

We will provide you with a quotation for special deliveries and deliveries to outlying regions.

Standard delivery is 3 working days. If you have any special delivery requirements, please email customers@channels.co.za or phone us at +27 86 111 4028

Yes, we will provide you with a track and trace number as soon as your order has been processed.

Product Support

For technical support, please send an email to technical@channels.co.za or phone us at +27 86 111 4028

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